Careers

As a Medical Receptionist at Dermatology Associates of Lincoln, you will be the first point of contact for our patients, playing a vital role in delivering exceptional service. This position is essential in supporting our mission to provide patient-centered care while enhancing the overall experience for our patients.

This is a full-time position, 36-40 hours per week; Must be available between the hours of 7am-5pm.

Position overview:  We are looking for a candidate who is detail-oriented, provides a positive customer service experience for patients, and is a collaborative problem-solver. This position will primarily work at the front desk and with scheduling as needed for coverage.

Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming atmosphere.
• Schedule new and existing patients appointments. Collect demographic information.
• Answer incoming calls from patients and direct them to the correct team member.
• Handle patient inquiries via phone and in-person with professionalism and courtesy.
• Maintain health information management systems to ensure patient records are up-to-date.
• Provide clerical support including filing, data entry, and managing correspondence.
• Check patients in and out of their appointments.
• Collect payments from patients.

Qualifications

• Proven experience as a medical receptionist or in a similar role within healthcare settings.
• Excellent clerical skills with attention to detail and accuracy.
• Exceptional phone etiquette and communication skills for effective patient interactions.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

If you are passionate about enhancing patient experiences in dermatology and possess the skills we seek, we invite you to apply today to become part of our dedicated team at Dermatology Associates of Lincoln!