Patient Rights and Responsibilities

To promote patient safety, we encourage you to speak openly with your health care team, be well informed, and take part in care decisions and treatment choices.  Join us as active members of your health care team by reviewing the rights and responsibilities listed below for patients and patient representatives..

YOU OR YOUR DESIGNEE HAVE THE RIGHT TO:

Respectful & Safe Care

• Be treated with kindness, respect, and care.
• Receive care in a safe place, free from abuse, neglect, or harassment.
• Know the names and roles of your dermatologist and care team.
• Have your culture values, beliefs and personal preferences respected.
• Be treated fairly and not differently because of race, color, age, gender, religion, language, disability, sexual orientation, or gender identity.

Privacy & Confidentiality

• Have your personal and medical information kept private and confidential.
• Receive a copy of the HIPAA Notice of Privacy Practices; when requested.
• Expect privacy during skin exams, procedures, and treatments.  Request a chaperone if desired.

Communication & Participation in Your Care

• Receive information in a way you clearly understand, such as an interpreter or sign language, at no additional cost.
• Receive clear information from your doctor/provider about your condition, test results, and care.
• Be involved in decisions about your dermatologic care and treatment plan.
• Include a family member or support person in your care if you choose.
• Have your pain, discomfort, or concerns addressed.
• Refuse care if you choose.
• Have someone with you for emotional support, as long as it does not affect safety for care.
• Choose someone to make health care decisions for you if you are unable to do so.

Information & Informed Consent

• Receive clear explanations about your skin condition, diagnosis, and treatment options.
• Understand the risks, benefits, and possible results of treatments, procedures, and medications.
• Ask questions and receive answers you can understand.
• Agree or refuse to participate in research or teaching activities without it affecting your care.
• Agree or refuse the use of photos, videos, or recordings for reasons not related to your medical care.
• Access information in your medical record within a reasonable time frame.

Complaints & Concerns

• Share concerns or complaints without fear it will affect your care.
• For concerns, contact Dermatology Associates of Lincoln:

Practice Administrator
6969 South St
Lincoln, NE 68506
Phone:  402-413-7460
Email:  hello@LNKDERM.com

Along with your rights come responsibilities.  Health care works best when patients and providers work together.  As a patient, it is important to understand your role in your care.   

YOUR RESPONSIBILITIES AS A PATIENT:

Providing Information

• Give correct and complete information about your health, name, birthday, address, telephone number, insurance, and employer.
• Tell your doctor/provider about changes in your skin and overall health.

Appointments and Care

• Arrive on time for appointments.
• Let us know at least 24 hours ahead of time if cannot come to your appointment.
• Take responsibility for your own care.
• Follow your treatment plan.  Discuss concerns with your provider if you cannot follow recommendations.
• Ask questions if you do not understand something about your treatment.
• Understand and accept the consequences of refusing recommended treatment.

Respectful Behavior

• Be polite and respectful to all staff, including doctors, nurses, and all office workers.
• Be considerate of others.  Use appropriate language and behavior.  Keep noise levels low.
• Maintain control of your behavior, even if you feel angry or upset.

Privacy and Safety

• Follow all Practice policies and rules.
• Respect the privacy and confidentiality of staff and other patients.
• Do not take photos, videos, or recordings without staff permission.
• Leave valuables at home.  The Practice is not responsible for lost or stolen items.

Financial Responsibility

• Understand your insurance coverage and financial responsibility.
• Pay your bills on time.